Terms & Conditions

Shipping Policy

We generally ship our chocolates Monday through Wednesday and Thursdays only via overnight. We package them in insulated boxes and iced gel packs during most of the year to prevent them from melting. Please provide a United States street address as FedEx does not ship to P.O. boxes. If there is a suite number, apartment number, or building number, please include that on the order form. We cannot be held responsible for packages that are undeliverable due to wrong address or missing information. We highly recommend that someone be home to accept the package or it is shipped to a workplace or office. If you are shipping to a warm climate and the recipient is not home, the chocolates will not be able to last another day of being on the FedEx delivery vehicle. Please note that all pricing is subject to change, depending on time of year as well as weight and location. We will not be held responsible for delays caused by weather, strike, mechanical failure or other acts beyond our control.

Return Policy

Every item we sell is carefully inspected before it is shipped. If merchandise is defective or damaged upon receipt, please contact us immediately after your package arrives. Shipping charges will not be refunded. Returned products must be in absolutely new, unused, and uneaten condition for refund.

We are not responsible for shipping delays while your product is in transit due to weather, strike, mechanical failure, or circumstances beyond our control, and are not able to offer refunds for those reasons.

 

We accept the following cards: